Events

Events are generally organised by the Mercian's Special Interest Subgroups, with the Staff Development Group having a particular remit to deliver an annual programme of development events for member library’s staff.

Event Suggestions

We always welcome suggestions for themes or topics for future events. If you’ve got an idea or request for a particular theme or event you’d like to see, please contact us and tell us your thoughts.

Eligibility

Events are normally only open to attendance by library staff coming from Mercian member organisations. Where attendance for staff from outside the Collaboration is available, it will be highlighted in the event description.

Note: Due to the Covid-19 public health crisis, physical events from March 2020 onwards are currently postponed.

Upcoming Events

Title Date Location Description
Steering Group Meeting (Dec '20) 1 December 2020 - 10:00am to 12:00pm Online meeting The next meeting of the Mercian Collaboration’s Steering Group will be hosted online in early December. This meeting is an opportunity for the Chair and Steering Group members to review outcomes and guidance from the Directors Board, as well as consider reports from subgroups and tackle matters of governance and operational business. Attendance is open to elected members of the Steering Group and any invited guests. To learn more about the Steering Group and its activities, please contact the Collaboration’s Development Officer (mercianlibrariescollaboration@gmail.com). Audience: Steering Group members and invited guests only Format: The meeting will be hosted on Zoom, and delegates will need to have access to a webcam and microphone to participate. Minutes & Agenda: The minutes of the previous meeting and an outline agenda are available.  
Virtual Networking: Upskilling for an Online Norm 1 December 2020 - 2:00pm to 3:30pm Online discussion event Come and join us for the 5th in our highly popular virtual networking sessions. Built around an honest and open exchange of thoughts, in an informal and relaxed setting. These sessions are designed to appeal to staff working at all levels and sections of the academic libraries, with topics for discussion largely driven by attendees' interests and feedback following previous events. This will be the last networking session of 2021, but we will be back in January 2021 with the next one. After comments and feedback from the last event, this time we will be talking about the emerging and essential skills or platforms we've been using to support our customers library needs. We'll be considering questions including: What are the most important/useful staff skills needed working within the online library environment? What technologies, platforms and approaches have been most successful in supporting students and academics? How have we kept customers engaged, recognised and supported at distance? And…what hasn’t worked as well as might have been expected? Audience: All library staff The event will be co-hosted by Claire Browne (Birmingham) and Gareth J Johnson (Mercian Collaboration). To ensure everyone has the opportunity to speak, places on this event will be limited. You can find advice on using and installing Zoom on the Collaboration's website. For further information contact the Officer. --- Read more about past events here: Collections, Access & Support Form Heart of the Conversation at Networking Event Third Virtual Networking Event Explores Staff and Student Experiences at a Distance Well-Being, Reopening, and the Homing Instinct: A second virtual networking event Inaugural Online Networking Event a Virtual Success
Customer Service Accreditation 16 December 2020 - 10:00am to 12:00pm Online Event This informal and friendly MSDG hosted event will allow delegates to share their experiences of evidence gathering for the Customer Service Excellence (CSE) accreditation process. The session will also look at how participants could potentially support each other in fulfilling the benchmarking elements of the criteria. So, if you’re new to the scheme, have run it for years or simply interested in sharing great customer service ideas, then this will be the perfect pre-Christmas event for you! Outputs from the event will be shared on the Collaboration website in the new year, for those unable to attend. Audience: Library staff responsible for or considering undergoing CSE accreditation, interested in sharing customer service ideas or benchmarking. Format: The meeting will be hosted online, and delegates will need to have access to a microphone and ideally a webcam to participate. Further Information: Please see the event flyer below, or contact: Kirsty Kift (kirsty.kift@coventry.ac.uk)
Virtual Networking: Brave New Year 21 January 2021 - 10:00am to 11:30am Online discussion event Come and welcome in the new year with our first virtual networking session of 2021.  Built around an honest and open exchange of thoughts, in an informal and relaxed setting. These sessions are designed to appeal to staff working at all levels and sections of the academic libraries, with topics for discussion largely driven by attendees' interests and feedback following previous events. If you've a topic you'd like us to consider discussing, contact us and suggest it! Audience: All library staff The event will be co-hosted by TBC and Gareth J Johnson (Mercian Collaboration). To ensure everyone has the opportunity to speak, places on this event will be limited. You can find advice on using and installing Zoom on the Collaboration's website. Booking will open in the new year, but for further information contact the Officer. -- Read more about past events here: Collections, Access & Support Form Heart of the Conversation at Networking Event Third Virtual Networking Event Explores Staff and Student Experiences at a Distance Well-Being, Reopening, and the Homing Instinct: A second virtual networking event Inaugural Online Networking Event a Virtual Success