Social Media Platforms for Customer Engagement

Hosted by the Mercian Staff Development Group, this event will give library staff a chance to discuss the best uses of social media and to share experiences and existing knowledge. The event will start with brief presentations from 5 universities about their experiences with social media and will then go into a discussion panel where we will be talking about the use of social media.

Questions & Discussions

Delegates are encouraged to reflect on what they have encountered in their current roles and take part in these discussions. If delegates have any questions they would like to pose in advance, please email Matt and he will ensure they are included on the day (M.S.Cunningham@lboro.ac.uk)

Audience: All library staff interested in social media for promotional and professional purposes